Welcome to TalkTalk

Unfortunately, your login details have not been recognised. Please follow the instructions below to get connected.

Dear TalkTalk customer,

Your username or password has not been recognised which is why you are seeing this page.

What we are going to do now is run a service that will automatically update your router to get you online and connected. This takes about 5 minutes, so please close the browser down and don’t use any other programs on your computer for this time. When you log in again you should go straight to your home page and then be able to carry on using the internet with no issues and you will not see this page again.

In a very small number of cases we can’t correct it from our side, so if you have carried out the above steps and are back here again you will need to get your username and password from our automated service on 0870 0875 562. You must dial this from your TalkTalk phone at home for security reasons, and this is a free call on your TalkTalk phone. This line is available 24 hours a day, so call when you have a pen and paper to hand to note the details down.

Once you have this detail noted down, click on the link below that is the router you have and follow the simple steps there and you will be ready to go.

 

D-Link DSL-2680

D-Link DSL-2680

Instructions for changing the username and password on a D-Link DSL-2680 router.
View instructions for the D-Link DSL-2680

D-Link DSL-2780

D-Link DSL-2780

Instructions for changing the username and password on a D-Link DSL-2780 router.
View instructions for the D-Link DSL-2780

D-Link DSL-2640R

D-Link DSL-2640R

Instructions for changing the username and password on a D-Link DSL-2640R router.
View instructions for the D-Link DSL-2640R

D-Link DSL-2640R

D-Link DSL2740R

Instructions for changing the username and password on a D-Link DSL-2740R router.
View instructions for the D-Link DSL-2740R

Huawei HG533

Huawei HG533

Instructions for changing the username and password on a Huawei HG533 router.
View instructions for the Huawei HG533

Huawei HG523a

Huawei HG523a

Instructions for changing the username and password on a Huawei HG523a router.
View instructions for the Huawei HG523a

Huawei HG521

Huawei HG521

Instructions for changing the username and password on a Huawei HG521 router.
View instructions for the Huawei HG521

Huawei HG532

Huawei HG532

Instructions for changing the username and password on a Huawei HG532 router.
View instructions for the Huawei HG532

Huawei HG520b

Huawei HG520b

Instructions for changing the username and password on a Huawei HG520b router if you received your router after 10 August 2009.
View instructions for the Huawei HG520b (received after 10 August 2009)

Instructions for changing the username and password on a Huawei HG520b if you received your router before 10 August 2009.
View instructions for the Huawei HG520b (received before 10 August 2009)

Huawei HG520s

Huawei HG520s

Instructions for changing the username and password on a Huawei HG520s router.
View instructions for the HG520s

Huawei MT882

Huawei SmartAX MT882

Instructions for changing the username and password on a Huawei SmartAX MT882 router.
View instructions for the Huawei SmartAX MT882

D-Link DSL-2640R

Netgear DGN2000

Instructions for changing the username and password on a Netgear DGN2000 router.
View instructions for the Netgear DGN2000

Netgear DG834G/PN

Netgear DG834G/PN

Instructions for changing the username and password on a Netgear DG834G/PN router.
View instructions for the Netgear DG834G/PN

Philips SNA5630/SNK5630NS/05

Philips SNA5630/SNK5630NS/05

Instructions for changing the username and password on a Philips SNA5630/05 or SNK5630NS/05 router.
View instructions for the Phillips SNA5630/05 and SNK5630NS/05

Thompson Sagem Sagem Thompson

Thomson SpeedTouch, Sagem F@st 800 and other modems

Instructions for changing the username and password on a Thomson SpeedTouch, Sagem F@st 800 and other USB modems.

Note: These modems will not work on Windows 7.

Thank you,
TalkTalk Broadband Customer Support