Follow the steps below to re-enter your username and password into your Philips SNA5630/05 or SNK5630NS/05 router and get connected.
Before you start
Before you start re-entering your username and password into your router, please ensure that:
- Your router is connected to your computer via an Ethernet cable.
- Your router is connected to your telephone socket via a microfilter and your cables and connections are set up as they appear here:
- You have your TalkTalk broadband username and password to hand. You'll need these to complete step 6 below. You can find these details in your welcome letter. If you don't have your welcome letter, you can call 0870 0875 562 to retrieve your details. This call is free from your TalkTalk landline.
Note: You must call this number from your TalkTalk landline for security reasons. If you call from another number you will be unable to retrieve your TalkTalk broadband username and password.
Re-entering your TalkTalk broadband username and password into your router
Follow these steps to re-enter your TalkTalk broadband username and password into your router:
1. Open a web browser such as Internet Explorer, Firefox or Safari.
2. Type http://192.168.2.1 into the Address bar and press Enter on your keyboard.
Note: Do not type www.
3. Click Home in the top right-hand corner of the screen.
4. Click ADSL/Internet Settings on the left-hand side of the screen.
5. Select ISP Settings.
6. Enter your TalkTalk broadband username into the Username box and your password into the Password box. You can find these details in your welcome letter. If you don't have your welcome letter, please call 0870 0875 562 to retrieve your details. You must call this number from your TalkTalk landline. If you call from another number you will be unable to retrieve your details. This call is free of charge.
7. Click SAVE SETTINGS at the bottom of the screen.
8. In the Address bar, type www.talktalk.co.uk and press Enter on your keyboard.
That's it - you're connected to the internet. Enjoy using your TalkTalk broadband.
Setting up a wireless connection
If you want to set up a wireless connection, or if you're having problems with your wireless, you can find detailed step-by-step instructions on our Help & Support site. To find our wireless help pages, type www.talktalk.co.uk/help/wireless-setup into your Address bar and then press Enter on your keyboard.
Note: You cannot view the Help & Support site unless you're online. If you still have problems connecting, please follow the steps above again to re-enter your username and password.